Offer price: 1.99
Operating System: Windows, macOS, Android, iOS
Application Category: SecurityApplication
Author: Hans Wagner
- User-friendly interface
- Affordable pricing
- Decent streaming capabilities
- Good range of protocol options
- Strong encryption standards
- Inconsistent with Netflix and Amazon Prime
- Limited advanced features
- Smaller server network
ZoogVPN, you’ve probably heard of it, but is it any good and how does it stand out to the hundreds of other options you could sign up for?
Throughout this article, we’ll dissect various aspects of ZoogVPN, from its user interface to its security features.
I’ll be sharing insights on its performance speeds, the diversity of server locations, and the effectiveness of its encryption protocols. Additionally, we’ll evaluate its compatibility with different devices and delve into its customer support services.
By the end of this review, you’ll have a clear understanding of where ZoogVPN shines and where (if anywhere) it could do with a bit more polish.
Whether you’re a casual browser or a security-conscious netizen, this review aims to equip you with all the information you need to decide if ZoogVPN is the right choice for your digital life.
So let’s take a look what I discovered.
If you don’t have time to read through the full review then check out our ZoogVPN video review that covers all the essentials in only 3 minutes and 45 seconds.
In my time testing ZoogVPN, I was somewhat impressed with its performance in speed tests. As someone who has juggled multiple VPNs over the years, I know that speed can make or break the user experience.
ZoogVPN, in this aspect, gives it a good go. I conducted several speed tests on various servers across different continents.
The results were surprising, with minimal speed drops even when connected to servers located far from my actual location in the UK. Streaming HD videos and participating in video calls were seamless, and overall there was no frustrating buffering or lag.
What particularly caught my attention was the consistency of these speeds during different times of the day. This consistency is crucial for anyone who relies on a steady connection for work or entertainment.
I tested ZoogVPN on a UK residential connection, identical to the type you will have in your home. I downloaded a test file on a Windows device using the WireGuard protocol.
I also ran speed tests using a popular speed test tool. My speed without VPN at the time of testing was: 418 Mbps. Below are the results.
- UK – 299 Mbps
- Netherlands – 292.3 Mbps
- Switzerland – 300.1 Mbps
- Sweden – 303.4 Mbps
- France – 302 Mbps
- New York, US – 74.9 Mbps
- Australia – 91.9 Mbps
While it’s not the fastest VPN I’ve ever used, ZoogVPN maintains a commendable balance between speed and security, making it a viable option for those who don’t want to sacrifice performance for privacy.
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A key aspect I scrutinise in any VPN is its logging policy.
With ZoogVPN, I found their stance on user privacy quite reassuring. According to their policy, ZoogVPN operates on a strict no-logs principle. This means they don’t track or store your online activities, a vital feature for anyone concerned about digital footprints.
In my analysis, I delved into the specifics of their policy and was pleased to see that they don’t keep records of your IP addresses, browsing history, session information, or bandwidth usage.
For me, a VPN’s commitment to privacy is paramount, and ZoogVPN’s approach aligns well with this.
In today’s digital age, where data breaches are commonplace, ZoogVPN’s commitment to a no-logs policy is not just a necessity but a significant trust factor for users like myself.
However, compared to some of the bigger providers like ExpressVPN, NordVPN and Surfshark, ZoogVPN hasn’t carried out any audit of their logging policy.
This means for the time being you have to take their word for it that they aren’t logging any of the details they say they aren’t. It’s something that will need to be done in future if they really want to compete on the main stage.
ZoogVPN’s offering of simultaneous connections is particularly impressive when placed alongside its competitors.
With the ability to support up to ten concurrent connections on a single subscription, it stands out in the market.
In my personal experience, the flexibility offered by ZoogVPN is quite significant. When I tested it, I connected various devices simultaneously – including a laptop, smartphone, and tablet and observed no drop in performance.
This level of allowance is ideal for families or individuals with multiple devices, providing a comprehensive coverage that rivals, and in some cases, surpasses its competitors.
It’s a strong selling point for ZoogVPN, considering the varying needs of modern digital households
ZoogVPN is based in Greece, a choice that could be or may not be advantageous for privacy-conscious users.
Greece has no mandatory data retention laws that apply to VPN services as far as I’m aware (however, you’ll want to check this yourself – I’m not a lawyer) allowing ZoogVPN to uphold its strict no-logs policy effectively.
Greece is a bit of an odd location as no other VPN provider to my knowledge is registered there. Greece is part of the EU so has strong data protection laws but as these don’t specifically extend to VPN services it’s difficult to make a call on how positive a location this really is.
In my experience, ZoogVPN’s customer support has been highly accessible and efficient.
They offer a live chat service, which I found to be responsive 24/7, providing quick and helpful answers to technical queries. The email support is equally reliable, with detailed responses.
The availability of these support options, along with a comprehensive FAQ section and informative blog, ensures users are well-supported. This range of customer support channels is beneficial, especially for resolving issues promptly.
Their team’s expertise and readiness to assist, based on my interactions, were commendable, making the overall customer support experience with ZoogVPN quite satisfactory.
2. Server Locations
ZoogVPN operates a network consisting of 50 VPN server locations across 26 countries.
This range includes several popular locations such as the United States, United Kingdom, Netherlands, Germany, and France.
To provide a comparison with other major VPN services:
- ExpressVPN offers over 3,000 servers in 105 countries, providing a much wider global coverage.
- NordVPN provides access in 61 countries worldwide with over 6000 servers.
- Surfshark offers over 3200 servers in over 100 countries.
In summary, while ZoogVPN provides a decent range of server locations, its network is smaller compared to some of the major VPN providers like ExpressVPN, NordVPN, and Surfshark.
This might impact the range of content that can be unblocked and the overall performance in terms of speed and reliability.
Does ZoogVPN use Virtual Servers?
After confirming with ZoogVPN themselves, they do not use virtual servers.
In comparison against other providers there are mixed results.
Some providers like VyprVPN don’t use virtual servers, others like ExpressVPN use a few and some such as PrivateInternetAccess use them extensively.
Does ZoogVPN work in China?
ZoogVPN includes a feature called ZoogShadowing, designed for use in countries with heavy internet censorship like China.
Our man on the ground tested the service in China and with limited testing it appeared to work well.
Using the auto connect feature provided very reliable speeds.
The result was even better using the auto protocol feature when connecting to their Buffalo, US server.
What type of servers does ZoogVPN offer?
ZoogVPN provides P2P-friendly servers, which are suitable for torrenting.
However, ZoogVPN doesn’t offer double-hop or dedicated IP address servers, which are specialised features provided by some VPN services.
If you’re after double-hop servers then VPN.ac is a better choice.
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3. Security and Safety
Protocols & Encryption
ZoogVPN offers a selection of VPN protocols, each designed to balance the needs for security, speed, and device compatibility.
The primary protocols available through ZoogVPN are OpenVPN, IKEv2, L2TP/IPsec, and PPTP.
Wireguard is also available on some of their app range which is good to see as all of the most recognised providers are now offering it.
OpenVPN and Wireguard are widely regarded as a highly secure and versatile protocols. They utilise AES-256 bit encryption, providing robust protection against various cyber threats.
Both protocols are an excellent choice if you’re a user who prioritises a strong balance between security and speed. They’re also highly configurable, making them suitable for different network environments and user needs.
IKEv2, known for its speed and stability, especially in changing network environments like switching between Wi-Fi and mobile data, is another secure option ZoogVPN offers.
It’s an excellent choice for mobile users due to its ability to re-establish a VPN connection quickly after a temporary loss of Internet connection. This makes IKEv2 ideal for those who require a consistent VPN connection while on the go.
For those seeking legacy support, ZoogVPN includes L2TP/IPsec and PPTP protocols. While not as secure as OpenVPN or IKEv2, L2TP/IPsec offers decent security and better compatibility with older devices.
PPTP, although much faster due to its lower encryption standards, is generally considered outdated and less secure, suitable only for users whose primary concern is speed and not security.
In terms of encryption, ZoogVPN employs AES-256 bit encryption, the industry standard for strong security. This level of encryption ensures that your data is well-protected, making it virtually impenetrable to brute-force attacks.
If you have a need for some of the protocols then it’s good that they offer them, however I think it’s time they should be retired as a novice user may get confused about which to choose.
DNS Leak Testing
A critical feature of any VPN is that it doesn’t leak your IP address via DNS.
I tested ZoogVPN over three of the most popular DNS leak testing tools, DNSLeaktest.com, IPLeak.org and IPX.ac and I’m pleased to see my own IP address wasn’t revealed across any of the tests.
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ZoogVPN offers a suite of applications compatible with a variety of platforms. Their apps cater to both desktop and mobile users, providing a seamless VPN experience.
The user interface is intuitive, making it accessible for beginners while still offering advanced features for more experienced users.
I found ZoogVPN’s mobile apps, available for both iOS and Android, to be impressively user-friendly. The interface is straightforward, making it easy to connect to a VPN server with just a few taps.
Features like auto-connect on unsecured Wi-Fi networks add a layer of convenience and security.
However, I noticed the iOS app and even the Android version lacks some features, such as a kill switch, which I consider crucial for maintaining privacy.
I was pleased to see WireGuard connects fast but one downside I observed was the occasional lag in connection times on both platforms when using the others, which could be a bit frustrating.
On the desktop front, ZoogVPN provides applications for Windows and macOS. My experience with the Windows app was largely positive. The interface was clean and navigating through the settings was intuitive.
I particularly appreciated the inclusion of a kill switch, which ensures your internet connection is cut off if the VPN drops unexpectedly.
However, the lack of split tunneling was a noticeable limitation, as it would have been useful to route only specific traffic through the VPN.
The macOS app mirrored much of the functionality and user experience of its Windows counterpart. It was stable and efficient, but like the Windows version, it too lacked split tunneling, which would have added to its utility.
Comparing the apps to some of the leading competitors they’re a bit lacklustre in additional features which is disappointing.
ZoogVPN offers an app for Android TV devices.
They also offer an Amazon Fire TV app which is excellent if your main usage is streaming as it allows you to unblock TV content regardless of where you are.
There is also no Apple TV app which has recently been covered by some of the other major providers.
In comparison with others, ExpressVPN and NordVPN now offer apps for Apple TV
Does ZoogVPN support browser extensions?
ZoogVPN offers a browser extension for Chrome which is a good alternative. I don’t make use of browser extensions much because I prefer the full protection of a VPN app.
However, if it’s something you would use then the option is there.
Sadly, there aren’t any browser extensions for other browsers so you’ll need to consider another service if this is something you need.
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Does ZoogVPN work with Netflix?
In my experience, ZoogVPN has been hit-and-miss with Netflix.
While I could access Netflix libraries in some countries, it struggled with others, particularly the US library.
This inconsistency can be a bit of a letdown for users who primarily want a VPN for Netflix streaming.
Does ZoogVPN work with BBC iPlayer?
ZoogVPN fared better with BBC iPlayer.
I was able to access iPlayer without much hassle, which is a plus for users wanting to catch up on UK-based shows.
However, the streaming quality sometimes fluctuated, which could be a downside for those seeking a seamless streaming experience.
Does ZoogVPN work with Disney Plus?
Regarding Disney Plus, ZoogVPN’s performance was satisfactory.
Does ZoogVPN work with Amazon Prime?
Amazon Prime proved to be a challenge for ZoogVPN.
I often encountered issues while trying to stream content, indicating that Amazon’s VPN detection measures are quite robust.
This makes ZoogVPN less ideal for Prime subscribers who want to explore content from different regions.
However, to be fair to ZoogVPN, most VPN services do struggle with Amazon Prime so it wasn’t a huge letdown.
Overall, while ZoogVPN does offer some streaming capabilities, its performance is not entirely consistent across different platforms.
This variability can be a significant drawback for users who prioritise streaming in their VPN usage.
Reliable access to popular streaming services like Netflix and Amazon Prime is an area where ZoogVPN could improve to enhance its appeal to a broader user base.
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6. Prices and Plans
ZoogVPN offers several pricing plans, making it a viable option for different budgets:
- Free Plan: This plan is decent, providing access to 3 VPN locations (US, UK, Netherlands), 10 GB per month, and 128-bit AES encryption. It allows only 1 connection.
- 1-month: Priced at $9.99, without any promotion.
- 1-year: Costs $2.99 /m.
- 2-years: Priced at $1.99 per month.
Comparatively, ExpressVPN, known for its extensive server network and robust security features, is priced higher.
For instance, ExpressVPN’s monthly plan starts at around $12.95 per month, which is considerably higher than ZoogVPN’s most expensive monthly plan.
However, under a promotional offer they can be brought down to $8.32 a month but you need to sign up for a full year.
In terms of value, ZoogVPN appears to be more cost-effective, especially for users looking for basic VPN functionalities without a heavy price tag.
However, ExpressVPN may offer better value for those seeking a more extensive server network and advanced features. It’s a trade-off.
ZoogVPN offers a 7-day money back guarantee which is enough time to give it a test but much shorter than the competition. For example, CyberGhost VPN offers a massive 45-day money back guarantee and ExpressVPN and NordVPN offer 30-days each.
After an in-depth review of ZoogVPN and weeks of testing, it’s evident that this service has its strengths and weaknesses.
On the upside, ZoogVPN offers a user-friendly interface across its apps, making it accessible for both beginners and advanced users.
Its pricing structure is competitive, especially on the annual plan, making it a budget-friendly option in the VPN market.
The service’s performance in streaming is decent, with reasonable success in unblocking platforms like BBC iPlayer and Disney Plus. However, it struggles with Amazon Prime and is hit-and-miss with Netflix.
ZoogVPN’s server network, though not as extensive as some competitors like ExpressVPN, covers a fair range of locations.
The protocol options, including OpenVPN and Wireguard, alongside AES-256 encryption, provide a good balance between security and speed.
On the downside, the lack of advanced features like split tunneling and the inconsistency in server speeds, particularly with distant servers, could be limiting for some users.
In summary, ZoogVPN is a viable option for those seeking an affordable and user-friendly VPN service with decent streaming capabilities.
However, for users looking for a more comprehensive feature set and consistent performance across a larger server network, other options like ExpressVPN might be more suitable if your budget allows.
Plenty of positives but a real mixed bag and some areas where ZoogVPN could certainly improve.
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