WeVPN Review 2020

WeVPN Review
Overall
4.2









  • Price









  • Service









  • Apps









  • Speed









  • Policy









Summary

WeVPN is a young VPN that is definitely more advanced in its development than we would expect. There is lots to praise in what they have achieved so far but as our review found, there are still a few fundamentals where WeVPN has room for improvement.

Pros

  • Fantastic apps
  • Excellent transparent privacy policy
  • WireGuard protocol as standard
  • Unblocks Netflix and more

Cons

  • Small server network
  • Doesn’t work in Communist China

WeVPN is that rarest of rare things, a brand new VPN.

It is an entirely fresh entry into the market, which means it has it all to prove and a lot to live up to. The team behind WeVPN come from within the industry having previously held high positions at other VPN providers.

The big question is, how does WeVPN perform and can it be a genuine challenger to the big boys like ExpressVPN and NordVPN? We have been putting it through its paces to find out.

Service

Speeds

Download speed

Before you even start to consider if a VPN is a good option or not, their speeds dictate how useful the service is.

Slow speeds will lead to a poor internet experience for you with websites that take an age to load, videos that buffer and a whole host of other issues.

Sadly, speed is something you can't check until after you've signed up. It's why we've been putting WeVPN's servers through their paces so you can understand how they'll affect your connection.

We used a regular UK residential internet connection, exactly the same as you would be using, no high-priority, unrealistic automated testing here.

Our ‘home' speed at the time of testing was: 60.26 Mbps

We tested a range of WeVPN's servers using their Windows client downloading a test file three times. We then took the average speed at the midway point of each download. Here are the results:

  • UK – 58 Mbps
  • Netherlands – 58.02 Mbps
  • Switzerland – 58.04 Mbps
  • Sweden – 57.90 Mbps
  • France – 58.14 Mbps
  • New York, US – 57.76 Mbps
  • Australia – 56.128 Mbps

Overall speeds on the service were excellent. The UK server suffered just a 7% speed loss compared to our regular connection which is outstanding.

We also had a feel for the service when using it to carry out daily tasks such as web-browsing, email sending and video streaming. We didn't suffer any noticeable slowdowns, which is good news.

It goes without saying that this is simply a snapshot of speed at a particular time. Results can vary wildly and there's no guarantee you would achieve the same. Your own connection may fare worse, or it may even perform better.

Logging

WeVPN makes a point of emphasising it's no user logs policy all over its website and marketing. But experienced VPN users will know that most providers do this and the devil is usually in the detail.

To their credit, WeVPN has made its privacy policy easy to find and easy to read. This policy is pretty comprehensive and clearly states that WeVPN's strategy includes:

  • No logging of traffic;
  • No logging of DNS requests;
  • No logging of connection details including when one is connecting, connected or disconnected;
  • No logging of VPN session connection details including timestamp, duration, or location of connection;
  • No logging of user IP addresses;
  • No logging of user bandwidth;

They do keep a record of users' email addresses and payment method, although the privacy policy does clearly state that this is never shared with any third party.

They do collect app diagnostics in the event of a crash, but only if users choose to opt-in.

Perhaps the most impressive part of their privacy policy is the section that makes it clear how users can request the deletion of any information held by the company in the event that you decide to switch to another VPN provider.

WeVPN's no user logging policy has not been independently verified, as is the case with more established providers like ExpressVPN and NordVPN. But that is not a huge surprise given how young this provider is.

But from the information they have provided, their policy is an impressive one and, at this stage, we have no reason to question it.

Simultaneous Connections

WeVPN allows up to ten devices to connect to their service at any one time.

This is a good number and twice as many as ExpressVPN and many other VPNs offer.

Ten simultaneous connections should be more than enough for most people to connect up all of their devices and even let their family share their connection too.

But it is worth noting that when Surfshark launched two years ago, it offered unlimited connections and a few other providers such as IPVanish have followed their lead.

WeVPN have chosen not to go that far. Their offer is generous but in choosing not to match their nearest rival, they have taken something of a gamble.

Jurisdiction

WeVPN is headquartered in the British Virgin Islands, which is the same jurisdiction that ExpressVPN has.

It is an intelligent choice for WeVPN to make.

The British Virgin Islands is an offshore location which has some of the best privacy laws anywhere in the world.

WeVPN is not under any obligation to collect, store, or share any of their user's data with local authorities. This goes some way to explain their impressive logging and privacy policies.

The British Virgin Islands are also not part of the 5 Eyes, 9-Eyes, or 14-Eyes Intelligence groups. These are countries known to collect and share excessive amounts of user data and information.

Learn More

Discover more about what the 14-eyes intelligence agencies are.

From the perspective of WeVPN, the British Virgin Islands also has some extremely favourable tax laws too. And if the people behind WeVPN are keeping their tax bills low, they should be able to pass on those savings to their users.

Customer Service

WeVPN's customer support service is very impressive.

They have a live chat feature which, in our testing, connected you to a customer service agent in about 10 seconds, that is extremely quick.

Once connected, the agents were friendly, helpful, and open.

Everyone that we spoke to appeared to be fluent in English and had a grip of all the major issues they are likely to be asked about. We actually wound up talking to the WeVPN Chief Experience Office on their Live Chat on more than one occasion.

Most people will prefer to use the live chat support to get fast answers to their problems, but if you are not a fan, there is also an email support service available.

This is also impressively quick with all the queries we submitted getting a response within 2 hours and most in under an hour. Again, the responses were easy to follow and detailed.

Not every reply we got fixed the issue first time, but we never had to send more than three messages to sort out any problem.

Other ways that you can engage with WeVPN include the usual social media platforms such as Twitter, Facebook, Instagram, and Medium. They also offer a Discord service which is not something we have seen before from any VPN provider.

Customer service can vary significantly from one VPN provider to another. But with WeVPN, it is definitely a strong point.

Server Locations

Server locations

WeVPN's server network is not a huge one, but that is to be expected of a relatively young provider. To their credit, WeVPN is open and transparent about both the number of servers they have and where they are located.

At the time of reviewing, WeVPN offers 100+ servers in 31+ countries. This includes two locations in the UK (London and Manchester) and nine different locations in the USA.

The bulk of their locations are in Europe and North America. Still, there are also several locations in Asia (Hong Kong, Japan, India, Singapore), two in the Middle East (Israel and the UAE), and even one location in South Africa.

Not many VPNs can boast such a wide spread of server locations when they are still just a few months old.

There is no denying that WeVPN definitely needs to add more servers to boost numbers. We would expect that as their subscriber numbers grow, this is exactly what they will do.

For now, numbers are small, but let's give WeVPN some time and see how quickly they expand their network.

One bit of information that WeVPN shared with us is that their servers have Sealed Server Technology (SST).

This means that once they are deployed, no one can access them. Even if a law enforcement agency seizes a server, it will immediately wipe when it is unplugged and cannot be accessed even if the power is kept on.

This is a great privacy feature and something that not too many other VPNs think of.

Does WeVPN use virtual servers?

No. We double-checked this with WeVPN and they confirmed that they do not use virtual servers.

This means that all of their servers are physically located in the locations that they claim. That is good news because virtual server locations can be problematic with speed and also a potential risk for certain users.

It is also impressive that WeVPN is transparent about this. Not all VPNs are.

Does WeVPN work in China?

WeVPN claims that it can indeed work inside China and other countries that seek to block access to VPNs.

According to the agents, they have partners and organisations inside China that have confirmed this. They are vague about how they do this but have made mention of ShadowSocks and different proxies.

However, our own on the ground testers had great difficulty when accessing due to poor speeds. It's worth noting that different network and different applications can have varying results.

Learn More

Check out our list of VPN services that DO work reliably in China.

WeVPN obviously wants to be able to work inside China, so hopefully, this is something that they will work on in the weeks and months ahead.

But at the time of writing this review, we can't recommend you rely on WeVPN to get online freely inside Communist China.

Does WeVPN offer Dedicated IP Addresses?

No. WeVPN only has a limited number of servers and these all offer dynamic IP Addresses. As a result, you will always be sharing your chosen server and its IP Address with other users.

WeVPN claims this as being beneficial to user privacy and they have a point about that.

It could, however, throw up problems in the future with multiple users accessing the same services. This would potentially lead to blocks on Netflix etc, but hopefully is something WeVPN is prepared for.

Does WeVPN offer Double-Hop servers?

No. WeVPN has not introduced Double Hop servers yet. But it does have plans to do so.

According to the WeVPN team, this is a regularly requested feature and something they intend to add to their service as soon as possible.

There is no set time frame for its introduction yet but they hope it will arrive sooner rather than later.

Security & Safety

Protocols & Encryption

Protocols and encryption

WeVPN is one of the first VPNs we have come across that uses the new WireGuard protocol as standard.

If you are using their Android app, you will be connected to WireGuard by default and therefore benefit from its faster speeds and enhanced security settings.

Users of WeVPN's other apps have a choice of:

  • IKEv2
  • OpenVPN (UDP)
  • OpenVPN (TCP)
  • Wireguard

These vary depending on the device type but WeVPN tell us they are all coming soon if not already available when possible on that specific platform.

These are the best VPN protocols on the market right now and it is a pleasant surprise to see that WeVPN hasn't wasted their own time or ours by adding the older outdated VPN protocols that are still available with many providers.

The message is clear. WeVPN sees itself as a VPN for the future.

DNS Leak Testing

WeVPN comes with an automatic kill switch as standard which, once enabled, should remove any risk of your VPN connection dropping out and details of your real connection being exposed.

We ran IP and DNS leak tests on WeVPN and found no leaks, which is good news.

WeVPN DNS leak

WeVPN DNS leak test.

Have there been any WeVPN Security Breaches?

No. WeVPN has only been in existence for a few months so we would be surprised and concerned if there had been any security breaches already.

If this changes, we will be sure to update our review accordingly, but to date, there are no security issues to report with WeVPN.

Is WeVPN safe for torrenting?

WeVPN is a safe VPN to use for torrenting.

Being based in the British Virgin Islands means there are no local anti-torrenting laws to worry about and their no users logs guarantee means there should be no record of your torrenting retained.

There are also no restrictions on which servers can be used for P2P use.

Apps

Apps

Mobile Apps

WeVPN offers mobile apps for both Android and iOS devices. These can be downloaded from the WeVPN website or from your regular app store. We do not recommend downloading them from anywhere else.

We have been trying out the WeVPN iOS app and the Android version, although they both offer the same basic designs and features.

The first thing to say about the WeVPN iOS app is how simple it is to get things up and running.

After downloading the app from the app store and logging onto our account, we simply had to approve the VPN settings and click connect and we were connected.

The design of the app is clean and minimalistic with the large ‘Quick Connect' button prominent in the centre of the screen.

WeVPN Android app

WeVPN's Android app.

Below this is a box which tells you which server location you are connected to and at the bottom of the screen, you will find details of IP Addresses and your data usage.

To switch server location, just click on the box with your current server in and their full list of international servers will appear.

In the top right of the screen, the menu button takes you to another clean and well-designed page where you can manage various settings.

These include making a choice between their light or dark theme, auto-connecting, switching the kill switch on and off, choosing your preferred VPN protocol, and managing your account.

At the bottom of the menu is a ‘Help Improve WeVPN' toggle that shares app diagnostics with WeVPN. This is enabled by default but if you don't want to share this, you can easily switch it off with a single click.

As mobile apps go, WeVPN has done almost everything right. It is a usable, well-designed, and functional app that does everything you would want it to.

Desktop apps

WeVPN also has desktop apps for Windows and macOS devices.

Again, these apps are extremely similar but we tried both the macOS and Windows versions of their desktop software.

The design of the WeVPN desktop apps is similar to their mobile apps and this is no bad thing.

It is clean and simple with the same large ‘Quick Connect' button in the centre of the screen.

Underneath this is the box which tells you your chosen server and at the bottom of the screen are the various details of IP Addresses and data usage.

WeVPN Windows

WeVPN's Windows app.

Clicking on the current server box opens another window with their full server list allowing you to switch to your preferred location.

The menu button is in the top right of the desktop app and pops up four options allowing you to change location, manage your settings, access customer support, or quit the app.

The settings menu opens in a separate window and is a little more comprehensive than its mobile equivalent.

In addition to the features included on the mobile apps, you can also control desktop notifications and which menu bars WeVPN appears in as well as whether you want them to connect automatically when you switch on your device.

You can also manage your protocols, control the kill switch, and access your account details.

Like the mobile app, we found WeVPN's desktop apps really user-friendly and pleasing to look at. For a newcomer to the market, these are extremely impressive apps.

Other Apps

A lot of new VPNs will only launch apps for the core devices, but WeVPN is not like most other new VPNs. They already offer a wide range of apps covering most devices.

There is a dedicated app for devices running Chrome OS and also specific apps for the Amazon Fire OS, and Android TV and Amazon Fire TV.

Apple TV users can make use of their SmartDNS service.

Learn More

Check out these other VPNs that work with the Amazon Firestick.

Gaming consoles are also covered with set-up guides available for the Microsoft Xbox, Sony PlayStation, and Nintendo Switch.

One app currently missing is a Linux app. But this is already listed on the WeVPN website and marked as ‘Coming Soon' so we would expect to see it arriving sooner rather than later.

Does WeVPN have any browser extensions?

Yes. WeVPN has already launched two browser extensions for Google ChromeMozilla Firefox and Microsoft Edge.

Does WeVPN support VPN routers?

WeVPN works with some VPN enabled routers with help guides and compatible configuration files available on their website.

Does WeVPN have any other features?

Currently, WeVPN only boasts a few features but we are led to believe that more will be added in due course.

There is a split-tunnelling feature which lets you choose which apps you want to run through the VPN and which you want to connect directly. This is currently only available on their desktop apps.

Learn More

Find out what Split Tunnelling is and if you really need it.

The Kill Switch is an essential privacy feature that cuts your internet connection if you VPN link drops out. This is already included in all their apps.

Their site also boasts a WeDNS feature which is supposed to encrypt all of your DNS enquiries too for added security.

Additional features include a malware, tracker and adblocker and IPv6 leak protection.

As we have already noted, features like double-hop server are planned for the future as well.

How do the apps compare?

We were seriously impressed with WeVPN's app.

They have got the balance between keeping things simple and building in core features absolutely spot on.

The design is slick and professional yet extremely easy to use and the decision to offer the choice between a light theme and a dark theme is very welcome and shows they have an eye on their user experience too.

We would rate the WeVPN's up there with the very best we have tested and would go so far as to say there are a lot of more established VPNs that could learn a thing or two from their app design.

Streaming

Streaming

VPNs need two main features to be effective with streaming services. They need to be able to unblock the streaming services you want to watch and they need to be fast enough to stream the shows and movies you love.

In this section, we will look in more detail at how effective WeVPN is at unblocking the most popular streaming services.

So, which streaming services can you use it with?

Does WeVPN work with Netflix?

Yes. We know that Netflix works hard to block VPNs and for young VPNs, it is a big ask to unblock US Netflix.

Learn More

These other VPN services work with Netflix too if you're looking to compare.

But we tried the service on three different WeVPN servers and had no problem unblocking Netflix on all of them.

Netflix UK could also be unblocked using their two UK-based servers too.

Does WeVPN work with BBC iPlayer?

The answer to this should be ‘Yes' and WeVPN claims to be able to access BBC iPlayer, but in our experience, this wasn't always the case.

On some occasions we could access it, but on others, we found it blocked.

This can be a little annoying and you may need to connect and disconnect a couple of times to get this resolved.

Does WeVPN work with Disney+?

Disney+ has taken the streaming world by storm since its launch last year. It is still only available in a few countries so unblocking it with a VPN is popular.

Not every VPN is up to the task, but we are pleased to report that in our tests, we could unblock the US version of Disney+ without any trouble at all.

Does WeVPN work with Amazon Prime?

Not in our tests. WeVPN does display the Amazon logo but for us, we just couldn't get it to work.

Of all the streaming services on the market right now, Amazon Prime has consistently managed to block access to VPNs more than any other. This is perhaps not a huge surprise when you consider the size of their resources.

There are a couple of VPNs that can unblock Amazon Prime at the moment, but WeVPN is not yet one of them.

Can WeVPN unblock other streaming services?

Yes. We had no trouble using WeVPN to unblock most streaming services. We tested it with Hulu, HBO Go, ITV Hub, 10Play, and all worked seamlessly.

Sadly, we couldn't get it to work with the UK's Sky Go service.

We cannot guarantee that WeVPN works with absolutely every streaming service around the world. But in our tests, their ability to unblock was very impressive.

They do have a request system so if there's a service from anywhere in the world you can pop in a request and they may just unlock it for you.

Prices and Plans

Prices and Plans

WeVPN offers three packages choices for users to choose from. These are:

  • 1 Month – US$4.99 a month
  • 6 Months – US$2.99 a month
  • 12 Months – US$2.49 a month

These are very competitive prices although we are slightly surprised not to see WeVPN offering longer subscriptions at even more discounted rates. We would expect them to add a 2-year and maybe even a 3-year deal in due course.

If you download one of the WeVPN mobile apps, you will find that you can take a free 7-day trial.

This is a great offer and one not every VPN offers, but it isn't available on their desktop apps at the moment.

All users do benefit from a 30-day money-back guarantee too so this should give everyone time to try WeVPN for themselves before they commit to a subscription.

WeVPN accepts payment from all the usual credit cards, PayPal, Amazon Pay, and an impressively wide variety of cryptocurrencies. These are a great feature as they allow anyone to sign up completely anonymously if they wish.

How does the price compare?

WeVPN is a new VPN provider which means it has to compete on price as well as service if it is going to make inroads in what is a highly competitive market.

There is no doubt that it does so. An annual subscription costs around $29 or £22, which is extremely affordable and competes with the cheapest VPNs on the market.

The WeVPN service is not up to the level of the biggest VPNs around yet, but that is to be expected of such a young provider. With these prices and the potential that is clearly there, WeVPN looks to have a big future.

We would like to see some longer deals being added but overall, WeVPN has got its price points just about right.

Verdict

Verdict

Throughout this review, we have stressed repeatedly that WeVPN is a very young VPN. This is true and is a mitigating factor in a few of the areas where WeVPN falls down.

But subscribers aren't interested in potential, they want to know how WeVPN performs now and whether they should be spending their money on it today.

It is fair to say that WeVPN is a bit of a mixed bag at the moment. There are some aspects of its service that are up there with the very best.

Its privacy policy is excellent, although we would like to see an independent audit carried out at some point.

The mobile and desktops apps on offer are absolutely superb, both in terms of usability and design. The encryption and, in particular, the inclusion of the WireGuard protocol across all their apps, is also very good.

WeVPN unlocks a lot of different services although we did find them hit and miss with some of the big ones, which is a little disappointing.

We would also like to see them putting more effort into expanding their server network and unblocked their service in China and other oppressive countries where VPN use is essential.

We like a lot of what WeVPN is doing and for a VPN of its age, it is definitely further ahead in its development than we would expect.

They are doing many things right but there are a couple of rough edges that when fixed, will give it the complete polish. Our recommendation? Try them!

Other reviews you may want to check out include ExpressVPN, NordVPN and Surfshark.

What are your thoughts on WeVPN? Have you tried them? Let me know in the comment section below as I would be interested to hear if your experience matches ours.

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David Spencer

Author: David Spencer

Cyber-security & Technology Reporter, David, monitors everything going on in the privacy world. Fighting for a less restricted internet as a member of the VPNCompare team for over 3 years.

Away from writing, he enjoys reading and politics. He is currently learning Mandarin too... slowly.

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