VyprVPN Review

VyprVPN Review
VyprVPN Review

Overall
4.2









  • Price









  • Service









  • Apps









  • Speed









  • Policy









Summary

VyprVPN is a market-leading VPN which continues to build on its strong foundations and has added an independently-verified no logs policy to its offering this year.

Pros

  • Independently verified no logs policy.
  • Strong encryption.
  • 30-day money back guarantee.
  • Robust connections.
  • Supports Wireguard VPN protocol.

Cons

  • Limited concurrent connections.
  • Hit and miss in China.


VyprVPN is one of the big names in the VPN world, but there have been a few areas where their service has been lacking in recent times.

They made some big leaps forward in 2019. So, we have taken a fresh look at their service to see how it compares to the rest of the market in 2021.

Our VyprVPN review will look at several aspects starting with their service.

Service

Speeds

VyprVPN Speeds header

Firstly our review looked at speed.

In recent years, VyprVPN's connection speeds have been mixed, to say the least. They have, generally speaking, been best described as average for some time now.

From our past speed test, we never found that connections speeds were so slow as to impact on daily usage. But we have never been blown away by their lightning-pace either.

This has recently changed and as shown in our speed testing there has been a marked improvement in overall speeds.

We ran a speed test on VyprVPN by downloading a test file on a UK residential connection from different VPN servers around the world.

Our regular connection speed with no VPN connection was 40.72 Mbps.

Our speed tests while connected to the VPN:

  • UK – 34.42 Mbps
  • Netherlands – 32.40 Mbps
  • Switzerland – 31.46 Mbps
  • Sweden – 33.75 Mbps
  • France – 33.65 Mbps
  • New York, US – 29.84 Mbps
  • Australia – 26.24 Mbps

There are definitely faster VPNs out there, but for everyday usage, even downloading files and online streaming from services such as Netflix or Amazon Prime, according to our speed test VyprVPN offers satisfactory speeds.

Logging

Next, our review looked at logging.

Like most VPNs, VyprVPN makes a bit of a fuss about keeping no logs of any kind. In previous reviews, we have been somewhat critical of the amount of connection data they have retained, but that is no longer the case.

2018 saw VyprVPN's No Logs privacy policy independently audited by the third party security company, Leviathan Security Group.

They confirmed that VyprVPN not only have no logs of user content but that they also no longer retain any connection, metadata or identifying information either.

This independently verified their no-logs policy meaning that VyprVPN now offers some of the best privacy protections of any VPN provider.

Simultaneous Connections

Next our VyprVPN review looked at the VPN connections you can have simultaneously.

In the past the number of connections available depended on which package you selected. This has thankfully been removed and every account now allows you to connect 5 at the same time.

In an age when most VPNs offer a minimum of five and often more, this is at the lower end of the scale.

While five is certainly a little low, the reality is most of us wouldn't connect more than five devices at the same time anyway so it should cover your needs.

Five will be sufficient for most users, but with other providers now offering unlimited connections, it would be nice to see VyprVPN increasing their allowance sooner rather than later.

It's worth noting, however, that this is devices you can connect concurrently (at the same time). There are no limitations on how many devices you can install their apps on.

Jurisdiction

We thought it was important to cover jurisdiction in our review.

VyprVPN's parent company Golden Frog and that which runs their VPN service is registered in Switzerland.

On the face of it, this is not a bad choice.

The Swiss aren't part of the five eyes, nine eyes, or fourteen eyes surveillance networks.

However, although Switzerland does have favourable privacy laws, it still has some pretty draconian data retention and surveillance laws.

All communications data, including IP Address and metadata are supposed to be retained for at least 12 months, which could affect your internet privacy. However, as far as we are aware, this does not extend itself to VPN services.

It should be noted that VyprVPN has been independently audited as keeping no user logs, so there is no suggestion that they are retaining such data as things stand. Their no logging policy is rather solid.

Customer Service

VyprVPN's customer service is improving, but it still doesn't hit the heights of some of its rivals.

The support section of the VyprVPN website is impressive with articles and guides of almost anything you might want to ask.

They operate a ticketing system where you have to submit a question and then wait to receive a response from one of their team. This system is available 24/7 but in the past, you could easily wait several hours to get a response.

That response time has now dropped significantly and in our tests, we never had to wait more than 20 minutes for a response.

This year VyprVPN introduced live chat support on their website so if you have a specific question you can avoid the wait and ask directly. Live chat customer support is always nice to have.

We found their live chat customer support to be knowledgeable but if you have a more in-depth question, it's often better to ask directly via a support ticket as responses to live chat customer service can sometimes be slow.

Customer service is important and we always hold it highly in any VPN review we do.

Server Locations

Server locations

This wouldn't be a good VPN review if we didn't look at servers.

VyprVPN expanded its VPN server network in recent years, adding a wealth of new VPN servers.

However, this was 2018 and since then there have been no new VyprVPN server locations added to their network. No new locations were added in 2019 or 2020.

Their most recently added VPN servers still feature a ‘new' sign which is a little disingenuous, although technically they are the ‘newest' VPN servers.

VyprVPN server locations

In total, VyprVPN still claims to have around 700 servers. This hasn't changed for quite some time and expansion has not kept pace with other providers in this regard.

However, VPN server numbers aren't as critical as everyone makes them out to be. As long as it is sufficient for the user-base, then you don't need to concern yourself with high numbers of VPN servers.

VyprVPN has servers in eight different North American locations (including New York) which is a reduction of 2 since last year, 30 in Europe, and 14 in Asia.

They also cover Oceania, Africa, Central and South America and the Middle East.

VyprVPN users can benefit from more than 300,000 global IP Address. They claim that all of their servers are ‘super-fast' too.

It is not the biggest server network you will find, but it does offer an excellent spread of servers with all of the most popular locations well catered for.

Wherever you are in the world, you'll find servers with a local connection point.

It's also worth noting that VyprVPN has kept connection points available in countries like Russia where other providers closed down their server networks. Useful if you have a specific need that requires connection to a Russian server or IP address.

Does VyprVPN work in China?

From our review, we found that it does and it doesn't.

VyprVPN's Chameleon protocol has been specifically designed to allow access in countries like Communist China, where VPN use is discouraged or illegal, and sometimes VPN blocking takes place.

Chameleon does work in China the majority of the time but like almost all VPNs, there are occasions when it goes down for a few hours or a few days. So using VyprVPN will be impossible until the VPN provider starts working in China again.

But feedback from our users suggests that even when VyprVPN is working behind the Great Firewall, internet connection speeds are slow and inconsistent.

So, while VyprVPN is an option, there are definitely better and faster VPNs available. Our VPN guide for China lists better recommendations for a secure internet connection.

Security and Safety

Protocols & Encryption

Protocols and encryption

All VyprVPN subscribers can take advantage of the usual selection of VPN protocols.

PPTPL2TP/IPSec and OpenVPN are available to everyone regardless of which package you choose.

VyprVPN also offers access to the brand new VPN protocol WireGuard which is available across most of their range of apps.

You will also be able to access their unique Chameleon protocol which supposedly thwarts VPN blocking.

This is based on OpenVPN but has disguised headers which VyprVPN claims allows users to bypass online censorship in China and other countries around the world.

In our testing, Chameleon works OK but it's no miracle cure.

VyprVPN's encryption options vary slightly depending on which protocol you use but are generally up there with the market standard.

Their PPTP protocol only offers 128-bit encryption, which is not secure, but this is the case with all providers.

L2TP/IPsec and Chameleon offer 256-bit as standard, while OpenVPN is available with both 256-bit and the rather unusual 160-bit encryption.

This lower level of encryption should increase speeds but at the expense of security. This weaker encryption is also no longer available via the majority of their apps.

VyprVPN uses a 2048-bit RSA key for handshaking.

This is on a par with most premium VPNs, but not as secure as some such as VPN.ac which have already upgraded to a 4096-bit key.

Is Torrenting Allowed?

VyprVPN has kept its cards pretty close to its chest regarding torrenting.

In their help centre, there is a single article which briefly states that because VyprVPN doesn't monitor user activity and treats all traffic the same, Torrenting is permitted.

But the slightly grudging tone of this response is a less-than-subtle hint of their real views.

There is also some anecdotal evidence of VyprVPN users having their accounts suspended or even cancelled for breaching copyright law although these were some time ago.

If they receive a DCMA notice, their policy is to identify and punish the user responsible.

While torrenting is technically allowed, it is certainly not encouraged, and probably not advisable. As VyprVPN keep no logs it should, in theory, be impossible for them to pinpoint individual torrenting users, but who knows?

Apps

Apps

VyprVPN offers a vast range of dedicated apps for just about every device you can think of, Windows, Mac, Android, iOS, etc.

It is one of the biggest selections we have seen with a premium VPN and includes provisions for VPN routers, Smart TVs, QNAP, Blackphone, and Anonabox.

A couple of years back, VyprVPN introduced a basic Linux app to make connection a more effortless affair and if you're a Linux aficionado, you'll appreciate this development.

There are still a couple of omissions from the list though.

There is currently no Amazon app, which means you cannot use VyprVPN with your Fire TV or Fire TV Stick without manual setup either.

This is rather disappointing as most other premium VPN services have offered one for some time.

It's been this way for a number of years and we can't quite understand why VyprVPN hasn't released a dedicated app.

Mobile Apps

But the apps that most people will use are the ones for Desktop and Mac computers and iOS and Android mobile devices and these are pretty impressive.

Our most recent tests used their apps for Mac and iOS devices, plus we also gave their Windows and Android apps a run-out.

The mobile apps for both Apple and Android are much like their big brother desktop counterparts.

They feature the same sleek design which has been vastly refined over the years and most of the features are available across all platforms.

VyprVPN Android

We like the fact the mobiles apps offer a Kill Switch and Split Tunnelling that allows you to decide which apps should use the VPN connection and which should fall outside.

The implementation of a kill switch for mobile apps is something that not all VPNs have. The apps also suffer no DNS leaks. Nicely done VyprVPN.

Any kill switch issues you do face can be answered by Vypr's customer support.

It's also nice to see their enhanced ‘Chameleon' protocol available and the offering of using VyprVPN's DNS servers. This year Wireguard is available on their Android app which is a great addition to see.

We like the mobiles apps a lot, they're much better designed than much of the competition and navigating around is effortless.

Desktop Apps

VyprVPN Windows app

The desktop apps look almost identical to their mobile counterparts and have been redesigned since we reviewed the service in 2019.

From the main screen, you can connect to the fastest server. Opening in the same window, you can also select a server to connect to. These all have speeds next to them to help you make a choice.

Further options match that of the mobile apps, including a Kill Switch, Protocol Selection and DNS servers. Seeing a built in kill switch is always a nice touch. There are additional options that deal with automatic connecting and other minor features.

As with the mobile apps we're impressed with the desktop VyprVPN clients. Using them is straightforward and their layout is in such a way that using them is effortless.

In general terms, all of the VyprVPN apps are well designed and easy to use. They have been simplified again from the previous two years and much of the unnecessary clutter has been removed.

Does VyprVPN have a Fire TV app?

No. VyprVPN doesn't offer a Fire TV app but you can still use VyprVPN on your Fire TV or FireStick device.

You will have to sideload VyprVPN onto your device, which is a reasonably straightforward process and something that their customer support team are usually happy to help with.

Once installed, VyprVPN does work fine but the app can look stretched and it is not as user-friendly as other VPNs that offer dedicated Amazon apps.

Sadly, the service is missing a dedicated app and it's something we would have hoped to have seen by now. Many other providers offer this as standard and VyprVPN have fallen somewhat behind by lacking a dedicated app.

Does VyprVPN offer browser extensions?

No. They used to offer browser extensions for Chrome, Firefox, and other browsers but these were discontinued some time ago.

If you ask, the VyprVPN team will point you towards their desktop/mobile apps and explain that these offer a much better service and far more features than their browser extension ever did.

It is hard to disagree.

However, if you're looking specifically for a browser extension, then you won't find one here. Check out NordVPN for a provider that does offer these.

Streaming

Streaming

Does VyprVPN work with Netflix?

Online streaming is big business, so we have included it in our review and there's no bigger streaming company than Netflix.

According to the VyprVPN website, VyprVPN can unblock Netflix but only the US, UK, German, and Canadian versions, using one of the many IP addresses that are linked to their servers.

Our tests were a little less clear cut. We had no trouble accessing the US version of Netflix, which is what most users want, as US Netflix is packed full of content.

But for all other countries, we encountered difficulties. Netflix Canada did work on one server, but we couldn't get any of the Netflix UK or German servers to work with Netflix.

This could be down to bad luck or bad timing but it's fair to say that other VPNs do a much better job of unblocking Netflix than VyprVPN. It would be nice to see them increase the platform support for the service in the near future.

Does VyprVPN work with BBC iPlayer?

Yes. We had no trouble accessing BBC iPlayer using VyprVPN.

Occasionally we found a server that wasn't working, but it never took long to switch to another that did.

Does VyprVPN work with Disney+?

Yes. We found that as long as you connected to a US or Canadian server, it was never too much trouble to unblock Disney+.

Again, there was occasionally a server that let you down but there was always another one ready to step up to the plate.

Other services

In the past few years, VyprVPN has really opened up to offering access to streaming services.

So much so that they now have a dedicated help page which lists services they work with.

They work with a whole host of popular worldwide services including Sky Go, Hulu, Amazon Prime, ITV, DAZN, Crunchyroll and many more.

Price

Prices and Plans

VyprVPN's pricing structure was previously a little odd in comparison to the competition split into different packages.

Thankfully this has been consigned to the history books and thing are a little more complicated.

VyprVPN now offer one type of package that varies simply by subscription length.

Current prices are as follows:

  • 1-Month – $12.95 (£12.95)
  • 1-Year – $3.75 /mo (£3.75)
  • 2-Years – $2.50 /mo (£1.96)

VyprVPN did use to offer a 3-day free trial but this was discontinued a few years back and is no longer available.

Payment can be made by Visa and Mastercard as well as PayPal and for those in need of a local Chinese payment option, Unionpay. Alipay is no longer accepted.

Unfortunately for privacy-conscious users, VyprVPN does not accept payment by Bitcoin at the moment.

Verdict

Verdict

Our industry experts have tested the service thoroughly and here are our conclusions from our VyprVPN review.

VyprVPN has always been one of the most dependable VPNs around with quality security features and they have made real progress in the last few years.

The VPN service did expand its VPN server network, although not so much over the last 2 years. Server locations and numbers remain the same, unfortunately they've dropped a couple of US locations in the process too.

Their encryption continues to be sound and they've introduced Wireguard which is great to see.

Their speeds are still consistent and reasonably fast, our speed tests proved it. Plus with over 300,000 IP addresses, it is rare that you can't access the content you want.

Their third party independently-verified no logging policy is a huge leap forward in an area where our review a couple of years ago found their service to be wanting. Every good VPN service has a no logging policy, and VyprVPN lives up to that standard.

VyprVPN have their own DNS service “VyprDNS” which is a nice addition to the VPN.

We like their range of VPN apps which are easy to use even for the most novice user and make connection effortless, it's as simple as pressing the connect button. They are however missing one or two apps which we would consider a standard these days, namely an Amazon Fire TV app.

But your usual Windows, Mac, iOS, and Android are covered.

Their VPN works incredibly well with most streaming services, such as Netflix, Disney+, Amazon Prime Video, BBC iPlayer, and others.

With a large number of servers located in the US, you will have access to all the best US content (I'm looking at you US Netflix). Not even your Internet Service Provider will know what streaming services you're accessing.

Protocols such as PPTP, L2TP/IPSec and OpenVPN are available to everyone. Their Chameleon feature is based around OpenVPN, and is designed to help you bypass China's great firewall, although results are hit and miss. OpenVPN is good, but not a perfect solution.

Great security features such as a built in kill switch, split tunnelling, and protection against DNS leaks all come in handy when using the VPN. The kill switch is available on both mobile and desktop apps.

Generally speaking, VyprVPN really is now one of the best all-round VPN providers on the market. However, while their service is good, they haven't really advanced all that much.

Pricing is now competitive and their confusing package arrangement has been consigned to history.

Most importantly, there have been no huge security issues in all the time the service has been operating, and they have passed our security tests with flying colours and continue to protect against issues like WebRTC and others.

VyprVPN now has a risk free 30 day money back guarantee. If you aren't happy with their VPN service, their money back guarantee has your back, although most users seem to love the service.

Ready to give VyprVPN a try?

30-day money back guarantee

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Author: David Spencer

Cyber-security & Technology Reporter, David, monitors everything going on in the privacy world. Fighting for a less restricted internet as a member of the VPNCompare team for over 5 years.

Away from writing, he enjoys reading and politics. He is currently learning Mandarin too... slowly.

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