How to connect to your VPN with LiquidVPN

LiquidVPN Large Logo

LiquidVPN are a provider of VPN services based in the United States. We reviewed them back at the start of 2014 and found their service to be rather good, we also recommend them highly for the use of P2P and Torrent networks, in fact we actually suggest them as number once choice due to their commitment to safeguard your privacy and their continued goodwill shown to users who choose to make use of such networks via their service. There are plenty of good VPN providers out there including LiquidVPN and for those of you who’ve opted to sign up to their service we’re taking a look at the process to actually get connected to the VPN server of your choice via their service.

Upon completing the sign up process and making payment you will automatically receive an email entitled “VPN Activation Email“. Within this are your username and password. LiquidVPN as with most providers offer the standard protocol connections which include PPTP and L2TP/IPSec. You’re also able to make connection directly with OpenVPN so if you understand this process then the information and links to the configuration files can be found in the same welcome email.

LiquidVPN Large LogoFor this guide we’re going to concentrate on the custom software that is provided and one that can be seen as a bonus feature of the service. To make connection they offer the well respected viscosity software which is basically set up from installation with very little for the user to do to get connected. I’ll show you the basics of downloading, installing and making connection on Windows to make the process even easier.

Firstly we need to head over to the the downloads area which is located in the Client Area of the LiquidVPN website, the link is given in the introduction email but you can also directly access the client area here. You’ll need to login with your sign up account details if not already logged in. This will be your email address and the password you selected when signing up. It is not the password for your actual VPN connection, the one you find in your introduction email.

Once logged in you should find yourself at the “Home” section of the LiquidVPN Client Area, if you’re not then you should navigate there using the left hand side panel. Scroll to the bottom of this page and look for the heading “Attached Files“. To download the software click on the link “VPNCLIENT_win” and save the file to your computer. For ease I usually save to Desktop to make the file easier to find. Once downloaded you can quit the LiquidVPN Client Area screen.

LiquidVPN Installation 1

LiquidVPN Installation 2You should now have a file called “” if you have a newer type operating system such as Windows 8 or a program installed capable of opening Zip files such as WinZIP, WinRAR or 7-zip then you’ll be ready to extract the files. If not you should download the free program 7-Zip and install it which will aid you in extracting the files from the file. Once extracted you’ll have two files, one called “VPNCLIENT.exe” and one called “license.lic“. Double click on VPNCLIENT.exe to start the installation process. You may be asked if you want to allow the program to make changes, select Yes.

The first screen displays information about the Liquid Viscosity Setup Wizard. Select “Next” on this screen. Then press “Install” on the proceeding screen.

LiquidVPN Installation 3

The installation will then progress manually until it is finally complete. It is likely that a new window will open with the heading “Error: Missing license file“.

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If you receive this choose  “Select New License…” and then use the file navigation window to navigate to Desktop or wherever you downloaded or extracted the original file to. Once at this location select the file “license.lic” and press “Open“.

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A new window will open with the heading “Welcome to Liquid Viscosity”. From here you are able to read an extended guide on how to use the software and also the advanced features or for those of you who have specific needs you can access an Add-on script library which will add further function to the software. For the basis of this guide I am not going to delve in to that more advanced side of the software as is the case for new users you should learn to walk before running. To continue select “Close“.

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For the majority of users once this window has closed it will appear as if the software has vanished. No need to panic as it has minimised itself to the taskbar in the notification area which is the small section close to the time. Depending on your system you may need to press the small up directional arrow to view the software icon. Double click on the Liquid Viscosity icon in the notification area which will open a new window on your desktop.

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From this window you can also make connection via PPTP and L2TP although for the purpose of this guide I’ll concentrate on OpenVPN, although the process for the other two protocols is basically the same. Click once on the folder icon or arrow icon next to the title OpenVPN. This will reveal a drop down list of countries available to connect to. Click again on the folder icon or arrow icon next to your required country. For this example I selected “UK“. From here you’ll have a choice of either UDP or TCP and ports to connect to. For the new user the differences aren’t overly worth concerning yourself with and are something for future reading. Right click on your required selection, again as a new user any will be fine. For this example I selected “UK Shared UDP 443“. Then select “Connect

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After around 15 seconds you will be asked to enter your Username and Password. The username and password are the ones received in your welcome email, not to be confused with your LiquidVPN website login and password. Once connected a notification will appear in the notification area. The status next to the server you connected to will also read “Connected”.

LiquidVPN Installation 9

You’re now free to surf the web in a secure, safe and privacy friendly manner. Once you’re finished and ready to disconnect just open up the main window again by accessing via the notification area, right click on the server you’re connected to and select disconnect.

Christopher Seward

Author: Christopher Seward

After 25 years of using the internet, Christopher launched one of the very first VPN comparison websites in 2013. An expert in the field his reviews, testing and knowledge have helped thousands of users get the correct VPN for their needs.

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