Does CyberGhost VPN? 10 frequently asked questions answered

Computer illustration with text Does CyberGhost VPN?

Got questions about CyberGhost VPN that you need answering? In this guide we’re solving the ten most commonly asked questions.

CyberGhost is one of the best and most popular VPN services available. It already serves thousands of people who recognise the dangers that might affect them during unprotected browsing.

In that regard, CyberGhost is one of the few services which can provide you with good, reliable protection, as well as more than decent speeds, in addition to a vast server network which will allow you to achieve near-total internet freedom.

However, if you are new to the world of VPN, you likely have a lot of questions about this service. To help you, we will now answer some of the most common such questions.

1. Does CyberGhost keep logs?

No, CyberGhost does not keep logs, meaning that not even the service itself will know what you are doing during your online sessions.

This is important, as services that do keep logs might collect your data and either sell it or provide it to the authorities if a court order requires.

CyberGhost recognises that this would put their customers at risk. With a zero-log policy, it will never expose you to such dangers, which makes it one of the best services around.

2. Does CyberGhost have a kill switch?

In case you don’t know, a kill switch is one of the additional security features that some VPN apps have.

It monitors your connection, and it activates if your VPN malfunctions for some reason. Once activated, a kill switch instantly severs your online traffic.

This prevents websites and other entities from collecting data and noting what websites you visited, or from which location are you connected.

CyberGhost is one of the services that feature an automatic kill switch, which will ensure that no one ever collects any of your data, even if your VPN app faces difficulties.

3. Does CyberGhost work with Netflix?

Netflix is known for only allowing specific content in specific regions, which many users feel is unfair.

After all, you are paying a subscription regularly, and you should have full access. This is why many users tend to use VPNs to unlock the service, but Netflix knows this as well, and it attempts to block IP addresses belonging to VPN services.

Couple watching TV illustration

Luckily, CyberGhost is one of the few services that works great with Netflix, with specific options in their apps for the US, French, and German Netflix, as well as several other regions.

4. Does CyberGhost work on Firestick?

Apart from protecting your smartphone and computer, you might also want to use a VPN in combination with other devices, such as the Amazon Firestick. By combining the two, you can unlock additional content, and maybe even whole new streaming services which you can enjoy from your TV.

To that extent, CyberGhost features a dedicated Amazon app, which will function perfectly with your device and easily unlock any restricted content you desire.

The app is easy to download and use, and it is popular for unblocking and accessing overseas TV and other content.

5. Does CyberGhost work?

Yes, CyberGhost is one of the oldest and most respected services that still works well to this day.

It provides you with the ability to protect your traffic and unlock additional content which was banned by your country’s government. It’s also perfect for bypassing filtering regulations such as Article 13 or the UK’s porn block.

Also, it can also unlock content that is geo-restricted by other countries. The UK comes to mind, as a country that only allows UK citizens to access most of its native content.

However, with CyberGhost servers within the country, you can access pretty much all of it from any place in the world. The same is true for other countries.

6. Does CyberGhost allow torrenting?

Yes, and that is another thing that makes it stand out from most other VPN services.

While there are a few other VPN services that support torrenting, CyberGhost features dedicated servers and options for P2P file sharing in their apps. This makes it much more easy to protect your traffic and avoid trouble for using torrents for file sharing.

Illustration of torrent and P2P downloading

Of course, CyberGhost does not support sharing copyrighted material, but it understands that not everyone who enjoys torrenting is breaking the law – something that many countries’ lawmakers have failed to understand.

7. Does CyberGhost work with Hulu?

While CyberGhost did have some difficulties with unblocking content in the past, its team was hard at work for a long time to ensure that such issues would remain in the past.

These days, CyberGhost is not only perfectly capable of unblocking Hulu, but it makes the entire process surprisingly uncomplicated, which is not the case for many other VPN providers.

All you need to do is choose the Unblock Streaming user profile, and you will see Hulu listed, as well as other streaming services.

The process of choosing the server and making changes to settings is fully automated.

8. Does Cyberghost have a free version?

Unfortunately, no, CyberGhost does not feature a free version.

However, this is also a good thing, as free versions tend to be less efficient than premium versions.

On the other hand, CyberGhost does have a 45-day money back guarantee, meaning that you will be able to get your money back within 45 days from the moment you subscribed, in case that the service doesn’t live up to your expectations or needs.

However, since the money-back guarantee is up to 15 days longer than what others offer, it’s clear CyberGhost does not expect you will change your mind.

9. Does Cyberghost work with BBC iPlayer?

BBC iPlayer is an excellent example of the UK banning the rest of the world from using their streaming apps and services, as the app is only available within the country.

At least, that’s the case when it comes to those who do not use CyberGhost.

Lady watching TV illustration

This VPN service offers dedicated servers for fast streaming, as well as an iPlayer option within the app, similarly to what we have already mentioned earlier when talking about Hulu.

You can unblock iPlayer easily and enjoy all of its content at great speeds.

10. Does CyberGhost work in China?

The Internet is under heavy restriction in China, and even VPN services cannot always help. Unfortunately, CyberGhost does not work in this country, nor does it offer its servers there.

CyberGhost is not the only VPN with this problem, as the country introduced a VPN ban, which made most of them ineffective.

While CyberGhost works from pretty much any other location, you can scrub China off that list, and you’ll have to use a different VPN, such as one of these five that do work.

China constantly re-enforces its effort to ban VPNs, so finding one that works may turn out to be quite a challenge.

In Summary: Does CyberGhost VPN?

Above we’ve answered the ten most commonly asked questions about the CyberGhost VPN service.

If you’re thinking of signing up to their service, then you now have the answers to some of the most critical questions.

I would love to know if you have more questions or want to know something else about the service so why not pop any additional questions in the comments section below?

Find out more about their service in our CyberGhost VPN review. Or use the link below to check out their service.

45-day money back guarantee

Illustrations © Evgenii Naumov |

Author: Ali Raza

Ali is a journalist with a keen interest in VPN usage. He is an expert in the field and has been covering VPN related topics for VPNCompare and numerous well-respected publications for many years.

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