VyprVPN is one of the better VPN services out there with countless numbers of positive reviews and a long history.
It offers excellent privacy and security features, as well as an extensive server network that allows you to unblock a lot of censored or geo-restricted content.
But what if it isn’t for you? How can you get a refund?
It’s exactly what I’ll be explaining in this article.
No VPN is good enough to suit absolutely everyone’s needs, and if you feel like VyprVPN is not doing what you need it to do, or you ran into a significant problem with it, it is okay to cancel it.
So if you want to bring your subscription to an end or you think you’re entitled to your money back, keep scrolling to find out how to do just that.
Before you think about cancelling
One thing to note before cancelling your VyprVPN service is to determine the exact reason why you are cancelling in the first place.
If the VPN doesn’t function properly, that could potentially be fixed if you contact its customer support and explain the issue.
VyprVPN has excellent customer support that is very knowledgeable and helpful, and if you explain what is wrong, they will guide you through the process of fixing it.
That’s if there’s a way to do it, of course.
If, on the other hand, your issue lies in a different area – such as not having servers in the right locations for your usage or for apps for the devices you’re using then that’s another matter entirely.
In that case, here is what you need to do:
Steps to cancel VyprVPN
One thing that you should note is that VyprVPN has a 30-day money-back guarantee.
That means that, if you are a new subscriber to VyprVPN, and you are within the first 30 days from the moment you subscribed to the service, you can still get your money back.
Contact customer service through live chat or open a support ticket and explain that you wish to receive a refund.
Note that this is only possible within the first 30 days and that after this period, you’ll be pretty much out of luck.
Also, accounts that are disabled due to the violation of the firm’s policy will not receive a refund.
However, it’s not all doom and gloom and you can still put a stop to any further payments being taken even if you’ve passed the 30-day point of no return.
Follow these steps to do that:
- Log in to your Control Panel at the VyprVPN website.
- Click on the ‘Account‘ section which you’ll see on the left-hand side.
- Under the Services section, you’ll see your account and next to it ‘Cancel Service‘. Click on that.
- Select or enter the reason why you’re cancelling.
- Now click on ‘Confirm Cancellation‘.
If you have any problems, then speak with VyprVPN either via their live help or use their support ticket system to resolve the issue and cancel your account.
What to do next?
If VyprVPN did not work out for you, but you still wish to use a VPN, it’s worth taking a look at the other options out there.
Online surveillance is everywhere, and so are other dangers like companies tracking you, hackers and more.
Censorship and geo-restrictions will continue preventing you from accessing the open internet, so it’s always a good idea to use a VPN.
If you get a refund from VyprVPN, you can invest in another service, or just sign up for a new one when your current subscription expires.
What about the other VPN services?
ExpressVPN is widely considered to be one of the best, if not THE best in the industry and their our recommended VPN provider for many different tasks.
It has robust security features as VyprVPN, including OpenVPN security protocol (among others), and 256-bit AES encryption.
That aside, it also has a network of 3,000 individual VPN servers in 94 countries.
It also offers a 30-day money-back guarantee of its own, so like VyprVPN, it’s risk-free to test.
Similarly, NordVPN has security features of the same quality and type, as well as reliable speeds.
You’ll find the 30-day money-back guarantee here too, and while its server network has more servers, around 5,600, it covers fewer countries.
This count currently sits at around 58 at this time.
Lastly, CyberGhost offers pretty much the same quality of speeds, security, and privacy features.
Just like others, they are registered privacy-friendly country, Romania, and there are no requirements for them to retain logs. However, this is an EU country which you may wish to bear in mind.
Some major differences allow it to stand out, such as the fact that it has a 45-day money-back guarantee, which is one of the longest in the industry.
Another thing to note is that its server network is one of the largest on the market, consisting of over 7,100 servers in 90+ countries.
In the end, it doesn’t matter much which VPN you use, as long as it comes from a trusted provider with proper features and legitimate policies.
All that matters is that you are protected while browsing the web and that you have access to the open internet.
If you are experiencing issues that can be fixed with VyprVPN, it is better to have them fixed than to go through the trouble of getting a refund and switching providers.
If the issues are not easy to solve, then switching providers remains the best thing you can do.